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Canada Association of Tourism Employees

LMS Vendor’s Information Middle Safety Analysis Suggestions

This ensures that the security of your LMS provider’s data center meets your standards

If you own (or rent) a house, car, or property, take security measures. You can install CCTV, buy motion sensors, or invest in alarms. You will also put locks on the doors and windows. But what if your security measures are generic enough that anyone can bypass them with a passkey or an online patch? This issue is equally critical to your LMS. A security breach can compromise your sensitive data and reduce your credibility. So how do you make sure your LMS is locked tight? Here are 6 insider tips to help you verify that your LMS provider’s data security center meets your standards.

6 tips for verifying LMS data security

1. Emergency preparedness

What happens to your stored data if your LMS provider suffers a natural disaster or disaster such as a flood or fire? With your data on their localized servers, you need to make sure they have a backup plan in place. For example secondary servers to prevent lost data. As well as emergency power supplies such as generators.

Another thing to think about is the reliability of their physical location. Is it in a safe area? Or is this region prone to tornadoes, hurricanes and other natural events? I am not suggesting that you fly down and take a grand tour of their facilities. It is enough to inquire about the hosting site during your LMS online provider review meeting.

Finally, you need to make sure that they have a recovery plan in place in case your data is compromised. How and when will they notify you if there is a breach in your LMS provider’s data security center and what will they do to prevent future incidents?

2. Upgrade Guidelines

The tech world works just like the defense world. A long time ago someone learned that projectiles like sticks and stones can be used to cause damage. Thicker clothing that did not stick and stones could not penetrate was the countermeasure. Then came spears and shields. Every time someone invents a gun barrier, someone else finds a way to penetrate it.

Similarly, every time a tech geek develops a security system, hackers look for a different route. This means that techies are constantly patching and protecting themselves from vulnerabilities and that your LMS needs to be updated regularly. An LMS provider that charges a premium for every upgrade can get very expensive, so keep their guidelines in mind. You should also ask about their research policy. For example, how is your LMS provider’s data security center kept up to date on current issues and preventive measures?

3. Structure

Is your LMS self-hosted or cloud-based? If the latter, how is it divided? Shared hosting is cheaper, but offers wider options for eavesdropping. Dedicated servers can be quite expensive. You need to carefully consider the pros and cons to see if you can justify the cost.

VPS servers are a good compromise. You get the benefits of a dedicated server for the price of a shared host. Double check the security measures with your LMS provider. You have certainly taken some action, but they may be expecting you to recharge yourself. Find out what they are giving you and what you need to source yourself. Their infrastructure is also a key concern. How often do they evaluate their systems and security protocols to make sure they are secured?

4. Secure connections

A few years ago, SSL / TLS offered adequate security. If your url was ‘https’ instead of ‘http’ that was enough. But there are so many free SSL / TLS options out there these days that they don’t hold a lot of water. You have too many vulnerabilities. While this padlock symbol is a good start, it is far from comprehensive. Ask about specific security measures such as end-to-end encryption. If your company does online transactions, make sure your LMS provider is PCI compliant. Use a verified merchant processor to double the security of ecommerce transactions.

5. Online accessibility

Some LMS vendors will tell you that security is your prerogative, but they still need to provide the right tools. For example, everyone using the system should have their own username and password. These passwords should never be standard options. However, you need an LMS that allows multiple logins and an impenetrable administrator. Only the administrator should have access rights to create or delete user IDs.

The platform should also be able to support multiple users at the same time without crossing their cables or sacrificing processing speed. You should be able to make these adjustments without calling your LMS provider or paying additional fees.

Another issue to consider is certifications. In most cases, it is best to invest in an LMS that has been verified by a third party so you know that it meets legal standards.

6. Accessibility in the house

Who has physical access to your information? Are background or security checks performed on employees to ensure the security of your LMS provider’s data center? Do they keep a record of who is accessing the servers? You should also ask the LMS provider about security monitoring.

For example, do they have surveillance cameras and a security system to deter or prevent theft? Finally, check how they actually protect their systems / servers. For example, are they protected by biometric scanners or locked in a room that requires higher security clearance?

Security is a key factor when evaluating an LMS provider’s data security center. It stores sensitive data, both on a personal and proprietary level. Security at risk can cost your business thousands of dollars, so get it right the first time.

Conclusion

Check with industry regulators about the legitimacy of your LMS provider. Find out what your vendor thinks about upgrades – specifically, ask about frequency and price. Choose an LMS provider with minimal downtime and strong backup protocols. Take a look at the encryption levels and make sure that users can only be added or removed internally. Outside access is potentially risky and quite expensive.

Is your current system ticking all of these boxes to make sure your data is safe? Use our free online directory to find a secure LMS that meets your needs.

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