Canada Association of Tourism Employees

Workforce Coaching And Improvement Advantages

Adapting to the New Normal: Benefits for Training and Developing Remote Workers

The COVID-19 pandemic at the beginning of 2020 made many areas that affect employee satisfaction and corporate success much easier. As the year progressed, the need to survive became a need to adapt to new circumstances. As a result, remote working and training has become fully accepted in business and the opportunities to train and develop remotely employees have come back to the fore as a result of these unprecedented events. But there are also other reasons for the wide acceptance of remote work.

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Working From Home – How to Maximize Remote Training and Development of Your Colleagues

Learn how you can support your remote workers and overcome business challenges with eLearning solutions.

3 reasons working from home is part of the new normal

Changes in habits and culture

Yes, it is hard to argue that these world events did not change habits and cultures irrevocably. But the acceptance of work or home training was a growing trend long before face masks became a fashion statement.

While the pandemic may have been the trigger for many companies moving employees out of the office, the cost savings of working from home have been hard to ignore. For example, there is no need to pay expensive ancillary costs in offices and work areas, or for cleaning services and even groceries, when everyone works from home. Even if some of the staff still have to work at the workplace with a smaller number, considerable savings can be expected.


There are many studies to suggest that working remotely is actually far more effective6 than working from the office every day of the week. With fewer distractions in the office, an often more comfortable environment and an increase in general motivation, working and exercising remotely is increasingly recognized as more effective than in the traditional office environment.

Improvements in technology

The rate of technological progress is breathtakingly fast and known by Moore’s law. This progress has been reflected in all areas of modern society, not least in areas of business where efficiency is ruthlessly used. This includes remote work in which a faster internet connection, almost fail-safe video conferencing, the integration of VR / AR applications or 360-degree videos involve the learner and ensure that the company’s development goals are achieved.

Key benefits for remote workforce training and development

Improving work ethic, better retention and productivity, increasing the company’s sales and profits – the list that emphasizes the importance of employee development is fully accepted. However, there are reasons why many employers do not understand the provision of this service. In the main part of this report, we will delve deeper into some of the key challenges you may have faced and solutions that we have developed in many cases. First, let’s explain why it is so important to focus on workforce development.

Increase employee morale and loyalty

According to a study by the International Journal of Management Studies, there is a strong positive correlation between the provision of training and employee morale. Trained better
Employees show increased confidence in more responsible tasks, improved work ethic and clear career advancement. These benefits translate into increased employee retention and lower company costs of firing, hiring and retraining new colleagues.

Improve business performance

Long-term studies by the Association for Talent Development (ATD) found that companies that invest in people development enjoy a number of enormous benefits, including 24% higher profit margins and 218% higher earnings per employee. The need to train and develop remote workers is arguably even more important: Training courses, if properly implemented, provide the opportunity to better network and motivate employees, which of course leads to an improvement in personal performance that has a positive impact on company results .

Adhere to the legal obligations

In certain business areas, it is up to the employer to train employees. Remote working may have resulted in companies changing their training methods, but there is often one required by law
You need to keep the workforce updated with the latest industry information. Industries that are affected by strict health and safety regulations such as hospitality and construction, or the banking and pharmaceutical sectors, which have their own training needs to ensure minimum standards, adhere to strict legal guidelines that must be implemented.


Another undeniable advantage is the continuity of operations. There are many benefits to running with a “business as usual” mentality. This applies in particular to the motivation, skills and goals of the employees. By investing in technology and content to provide better conditions for remote workers, organizations can avoid undesirable problems such as increased employee absenteeism, decreased productivity, or operational problems due to a lack of skilled resources.

Are you looking for more insights into adapting to a post-pandemic corporate world? Download the Working From Home – How to Maximize Remote Training and Development of Your Colleagues ebook to learn how to tackle your L&D challenges with online training solutions.

Information sources (studies):

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