Which Is The Finest Software To Use?

Most Useful Learning Management Systems For Product Knowledge Training

How necessary is product knowledge training for your organization? Very necessary, I’d say. Please let me elaborate…Every business has one main goal: happy customers. But to reach this result, not only do you need to have a great product (or service), but your team must also have the product knowledge needed to support and satisfy prospects and customers.

First of all, in-depth product knowledge is essential. Trust me, every customer-facing team member in your business has so much to gain with this type of training. From features to best practices, it’s one of the best ways to ensure that you’re delivering an exceptional customer experience. However, product training is not just for your salespeople and support team. If you want to establish brand authority and customer retention, you’ll need to focus on customer training as well.

So, how do you get customers, partners, and employees up-to-speed on your product or service? The answer: product knowledge training. Are you ready to see which Learning Management System is the best to create your product training programs?

Check out eLearning Industry’s list of the top LMS software for product training to:

Explore LMS solutions that meet your training budget
Compare product training solutions
Examine top LMS features to create product training courses
Evaluate LMS tools, read reviews on UX
Choose the best tool to achieve business goals

Best LMS Tools For Product Knowledge Training

If your company is listed among the top LMS software for Product Training, feel free to add this badge to your website.

Launch Your Training Fast With The Training Platform Built For Complete Buy-In

TalentLMS enables instructors and admins to reach their training goals by delivering successful training that turns product users into power users. It’s user-friendly, feature-rich, and comes at a price that’s actually fair.

With TalentLMS, training feels right from the very first click. Create your free account now!

Take a look at the submitted TalentLMS reviews in our directory.

Highlights

Create Courses In A Few Clicks
Available Anytime, Anywhere, Any Device
Gamify The Training Process

Create Courses In A Few Clicks
Building courses gets easier with intuitive tools. With TalentLMS, you can manage content as your product changes without manuals.

Available Anytime, Anywhere, Any Device
Product training can take a while. TalentLMS allows learners to start on their computer and pick up where they left off from their mobile or tablet.

Gamify The Training Process
Learning should be exciting. Amplify learner engagement and improve training outcomes with points, badges, and leaderboards.

Plans And Pricing

TalentLMS provides a free version, plus there are eight paid editions. You can find pricing options tailored competitively for businesses of varying sizes and budgets. If you opt for the free plan, the LMS supports up to 5 users and up to 10 courses. Undeniably, it is more than enough to test the product training capabilities of the software.

Accelerate Product Adoption With Effective eLearning Programs For Your Learners

Adobe Captivate Prime is a comprehensive learning platform equipped with social learning, multilingual LMS support, a unique fluidic player, and learner assessments to provide effective customer training and channel sales enablement.

Now with Adobe Captivate Prime, deliver learning experiences that are modern, personalized, and relevant for every user.

Read Adobe Captivate Prime reviews in our niche directory.

Highlights

Embeddable Fluidic Player
AI-Based Social Learning
Seamless Integrations

Now, Adobe Captivate Prime equips its users with:

Embeddable Fluidic Player
This feature allows a seamless playback experience to deliver learning programs embedded within your brand experience, with headless LMS through APIs.

AI-Based Social Learning
By using this technology, you can help learners share their expertise with peers in the form of web-based or User-Generated Content.

Seamless Integrations
Take advantage of the seamless way Adobe Captivate Prime integrates with Salesforce CRM and Marketo Engage.

Plans And Pricing

Registered user pricing: Fixed number of registered learners per account—$4/month per registered learner.

Modern, Intuitive Learning Experience, Robust Functionality, Responsive Service

Absorb is committed to learning everywhere—in the flow of work, as part of the culture—regardless of location. Product training with Absorb LMS engages learners, simplifies administration, and delivers data-driven results.

Explore Absorb LMS reviews in our directory.

Learn more about how you can elevate your product training with Absorb LMS.

Highlights

Top Features To Engage Learners
Deep Analytics And Reporting
API Integration And eCommerce

This LMS is ideal for product training—customizable, brandable, and scalable, with efficient administration and deep analytics and reporting.

Absorb Engage
Customize and brand your portal with features to engage your learners, increasing the use of training and your ROI.

Absorb Infuse
Embed training directly into products with headless API integration, making product training seamless for your learners.

eCommerce
Sell product training and certification to drive additional revenue.

Plans And Pricing

This vendor has extensive experience working with product training LMS requirements. More than two-thirds of their customers have at least one extended enterprise learner audience. Their pricing plans can be tailored to the needs of a variety of product training use cases.

Fuse Supports A Culture Of Actively Engaged Learning That Drives Performance

Fuse supports improved product training outcomes by empowering learners with the knowledge and information they need to learn about new products for the benefit of improved business performance.

Go ahead and visit our directory to read Fuse reviews.

To learn how Fuse can support continual product training in your organization, book your free demo today.

Highlights

Access To Knowledge
Performance Enablement
Learning At The Speed Of Knowledge

Access To Knowledge
Fuse empowers learners to access the information they need to acquire new product knowledge and deliver great customer service.

Performance Enablement
Fuse’s intelligence engine works backward from the learner’s problem, guiding them to the content they need to learn about new products.

Learning At The Speed Of Knowledge
Course-centric strategies cannot keep pace with product training at the speed of knowledge change. Fuse helps you overcome this challenge.

Plans And Pricing

Get in touch to discuss their flexible and scalable pricing plans.

Deliver Anytime, Anywhere Training To Employees, Customers, And Partners

Thousands of companies trust SAP Litmos Training solutions to engage employees, customers, and partners and drive greater product usage and loyalty through online learning and community.

You’ll also enjoy reading SAP Litmos reviews.

Highlights

Universal Accessibility
High Engagement And Adoption
Custom Branding And Built-In Content Authoring

Universal Accessibility
Make product training accessible from anywhere 24/7 on or offline and to learners with disabilities.

High Engagement And Adoption
Increase commitment to product training with built-in tools like gamification, interactive hotspots, achievement social sharing, and discussion forums.

Custom Branding And Built-In Content Authoring
Create dynamic and visually appealing content within SAP Litmos Training, offering custom environments for different audiences.

Plans And Pricing

Starting as low as $4 per user per month, the SAP Litmos Training LMS is ideal, even if you’re struggling with your budget. By combining it with SAP Litmos Training Content, you can access an ever-growing library of off-the-shelf learning content. Plenty of topics you can choose from since there’s a wide range of courses.

A Global, Enterprise LMS For Collaborative Internal And External Product Training

Cornerstone specializes in Learning and Development, including helping others understand how to use products in their day-to-day work. They, as well as thousands of their clients, use this daily to train key audiences.

Why not visit our directory to explore Cornerstone Learning reviews?

Get started with a robust LMS solution ready to scale with you.

Highlights

Collaborative Learning
Extended Enterprise
Robust Customization

Collaborative Learning
Forum functionality tied to the LMS allows communities to evolve and people to share best practices. A customer-driven culture evolves that deepens loyalty and the value proposition.

Extended Enterprise
The same content that is used to train audiences internally can be easily shared with key stakeholders.

Robust Customization
With their Organizational Unit functionality, organizations can target content to the right people easily.

Plans And Pricing

Their plans include internal and external audience packages with competitive pricing.

Powerful | Innovative| Open Source And Future-Proofed

A full-service online training provider, Learning Pool helps 1,100 organizations and 5.1 million learners worldwide deliver exceptional performance with pioneering online learning platforms, creative content, and powerful analytics.

Read Stream LXP reviews.

Discover why more than 560 brands across the globe trust Learning Pool’s LMS.

Highlights

Streamline Reporting
Dynamic Audiences
Responsive Interface

Streamline Reporting
Personalized dashboards and custom reports for completion tracking, digital certifications, badges, and leaderboards.

Dynamic Audiences
Organizational and positional hierarchies mean you can assign learning to specific groups.

Responsive Interface
Access your LMS on multiple devices through an intuitive interface.

Plans And Pricing

Their tailored learning plans and programs cover everything from initial onboarding to leadership training. Increase engagement and performance with 360º feedback. It’s all tied together with powerful reporting, helping you achieve your organizational goals.

Helps Organizations Maximize The ROI Of Their Training Programs

Infopro Learning creates services and products that unlock the performance of organizations. Unlock LMS is designed based on an extensive survey among corporates to identify the most utilized LMS features and is outcomes-aligned.

To unlock the potential of your employees and organization, request a demo.

See what other users have to say by reading Unlock Learn reviews.

Highlights

Learning Experience
Custom-Built
Easy To Manage

Learning Experience
They built a tool that focuses on the entire learning experience to maximize content consumption, one that matches your company, your brand, and your content.

Custom-Built
Their platform is customized to fit your needs, your colleagues’ needs, and most importantly, the needs of the future.

Easy To Manage
Advanced reporting features are at the core of their platform so that accessing relevant information is easy, even when admins and employees are out of the office.

Plans And Pricing

Unlock Learn is ideal for delivering product training, as it has in-built features that support a variety of content. It also delivers short learning nuggets through video-based learning, simulations, self-paced presentations, etc.

The Best Features Of LMS And LXP Combined For A Powerful, Easy-To-Use Solution

eLearning Brothers provides learning technology solutions, including the Rockstar Learning Platform, which delivers and tracks interactive learning experiences to conquer your evolving business needs effectively.

Sign up for a free trial of this powerful yet easy-to-use learning platform that effectively meets your evolving product training needs.

Explore Rockstar Learning Platform reviews in our directory.

Highlights

Contributor Content And Channels
Video-Based Microlearning
Learner Activities

The Rockstar Learning Platform engages learners with robust features including:

Contributor Content And Channels
Enable a constant flow of knowledge from SMEs to learners with customizable channels for different products or topics.

Video-Based Microlearning
Share engaging videos with annotations and comments. Plus, deploy SCORM/xAPI packages, PDFs, and media across platforms.

Learner Activities
Assess knowledge retention with evidence-based uploads and side-by-side knowledge checks.

Plans And Pricing

Conquer your product training goals with one of the industry’s most comprehensive and flexible learning platforms. Purchase the platform on its own, or bundle it with authoring suites, video coaching tools, or built-in courseware, including the BizLibrary Collection.

The Future Of Enterprise Learning With A UX To Match

Delivering product training on Looop is not just easier, it gives better outcomes too. Their digital resource builder addresses the needs of specific employee groups, giving them the information they need in relation to their jobs. You can always talk to their experts if you want to find out how Looop can increase engagement and productivity across your whole organization.

To learn more, book a free demo!

You’ll also enjoy reading reviews for Looop in our directory.

Highlights

Content For Specific Situations And Roles
Point-Of-Need Delivery
Powerful Automation Tools

Content For Specific Situations And Roles
As a user, you can adjust your resources to target specific audiences to make the most impact. Both new starters and managers can have a seamless experience.

Point-Of-Need Delivery
Resources answer questions when they arise, so employees can get answers without leaving the workflow.

Powerful Automation Tools
The above means you never have to report and chase from an Excel spreadsheet again! Easily evaluate the performance of your product training to ensure your employees are where they need to be.

Plans And Pricing

You can bring great productivity in the workplace without spending a fortune. With a simple subscription payment plan, Looop customers have the flexibility to choose the right plan for them and move between price plans as their circumstances change. Prices start at $299/month.

A Tool That Helps Make Digital Learning Work | Instantly And Profitably

As an award-winning SaaS platform, Code of Talent helps employees acquire and apply knowledge in real time. Best of all, it manages to do so with minimum training time and minimum costs! Their purpose is to drive behavior change and instant business impact. Do you want to explore the limitless opportunities their platform can open up for your organization?

Try their exclusive 30-day free trial!

Read reviews for Code of Talent.

Highlights

Social Learning
Self-Paced Training
Instructor And/Or Manager Assisted
Gamification

Code of Talent is a learner-centric platform based on 4 key pillars:

Social Learning
This tool offers the opportunity to bring collaborative and peer-to-peer learning to life—all through sharing knowledge.

Self-Paced Training
Users can take courses in the flow of life through their mobile and multi-device app.

Instructor And/Or Manager Assisted
The above gives trainers the chance to accelerate learning and change through expert feedback and evaluation.

Gamification
With this tool’s gamification features, you can drive engagement, a sense of progress, and achievement in your training.

Their platform brings a multitude of tools to allow you to design engaging digital learning experiences.

Plans And Pricing

They provide simple and transparent plans to help their clients on their journeys. Their plans include best-in-the-class support services to ensure maximum relevance in a dynamic business environment.

Find, Choose, And Compare Top LMS Platforms For Product Knowledge Training

What’s the best LMS for your product training needs? Read fresh reviews and explore top features in our niche directory.

Top List Ranking: eLearning Industry’s LMS Selection Criteria

Globally recognized LMS experts, including C. Pappas and our editorial team, did a thorough review of each vendor’s eligibility and relevant published content (articles, eBooks, webinars). Our committee ranked the top LMS software for product knowledge training based on the following 9 criteria:

Customer support
Customer experience
Software features
Software innovation
Customer reviews
Economic growth potential
Company’s customer retention
Employee turnover
Company’s social responsibility

After checking the list rankings of this top list, please focus on our insights and tips. You’ll find all you need to make your product training LMS selection so much easier.

Why This Type of Training Is Essential And How To Leverage It For Business Growth

By focusing on product knowledge training, managers ensure that sales professionals can communicate effectively with clients and prospects. Consequently, your sales teams can be more enthusiastic and manage to build trust and confidence in customer relationships. As a result, you empower your employees to answer questions on the spot and overcome common customer objections.

When you implement a product training program, your main focus is on educating your sales force on the benefits and features of what you sell.

Such a program will help your teams better understand your product (or service or solution). For example, they’ll be able to point out (when asked) what problems it’s intended to solve. In addition, by understanding how it actually works, they’ll have in-depth knowledge. Hence, that is going to give them more confidence to become true ambassadors for your business.

Your product training program can include anything from costs and various configurations to how you handle matters internally to ensure the client gets what they bought. Finally, your training can shed light on everything else you might need to talk about the product or service. The majority of product training is delivered in a classroom environment. Meaning, the facilitator is doing most of the talking and answering questions along the way. However, with the assistance of digital learning solutions, like the LMS tools on this list, you get more opportunities to deliver training in engaging ways to keep your teams excited!

Benefits Of Product Training

Product knowledge is essential for any business. Why? Because it is vital to help your employees fully understand your services. Hence, they’ll be able to communicate effectively with customers. However, product knowledge is critical for your customers as well! After all, they need to get the most out of their investment.

By developing a product training program, you’ll manage to:

Improves sales
Create a better customer experience
Better support your customers
Increase product adoption and retention
Boost customer and employee confidence
Save customer support cost and time

Furthermore, you can offer several types of training for product knowledge since it falls under a big umbrella. For instance, when you land a new customer, most likely, they will need your assistance to figure it all out. Trainers can use a great variety of tools to provide practice opportunities.

For example, you can use simulations, role-plays, game mechanics, and other techniques for learners to apply their product knowledge in real-life situations. You may also leverage microlearning to create bite-sized pieces of content. The above can work both for your employees and your customers.

Microlearning will undoubtedly help your learners process and retain information easily. Thus, short, bite-sized videos can demonstrate products or services quickly and effectively, providing a concrete visual memory that learners can use later on. You may also want to combine it with gamification features to spruce things up a bit!

I can indeed promise you that product training:

Transforms employees from support agents and sellers to client partners
Increases trust and enhances your authority by improving customer experience

Make sure you provide ongoing product knowledge training. The best solution would be to integrate training into your organizational culture so that employees seek training when they need it.

eBook Release

Perfect Your Product Training Program: Everything You Need To Boost Sales And Retain Top Performers

This ultimate guide shows you how to perfect your product training program, from choosing the right activities to hiring a vendor that addresses all your L&D needs.

Next Steps: LMS Comparison And Evaluation For Product Training

Surely you’re now ready to get your employees up-to-speed on your product. After all, product knowledge training is the doorway to drive business goals and increase sales rates.

Information technology aids salespeople and customer support employees in creating and maintaining relationships with customers. The more knowledgeable they are, the better. If you’re looking to amplify support and satisfy customers, you can’t go wrong with this one! Make sure to have clear objectives. And, don’t forget to identify customer needs to create a training program that answers all their questions.

Are you looking for product knowledge training ideas? There are plenty! You can create product training for sales reps, customer service, new hires, customers, and partners, even your marketing department can leverage such a program. It all depends on what you want to achieve.

Here’s what you need to consider when choosing your product training LMS:

Explore all its features and capabilities
Read online reviews to learn about the UX
Think about its scalability and if it affects your budget
Visit their website to see case studies and award wins
Start an LMS free trial to test and decide if it’s a good fit

Let’s sum things up, shall we? By choosing the right LMS, you will be able to:

Create a consistent training program
Have scalable product knowledge training
Automate time-consuming workflows
Leverage mobile-responsive learning
Create engaging training sessions
Measure training impact

So, make sure to choose a platform that is simple to use for both admins and employees. Finally, your choice should allow you to train your teams with different types of training. Be it virtual classrooms and videos or simulations and competency-based learning, you need to have options. Remember, deep product knowledge translates into rock-solid confidence.

You can now visit our directory to compare the best LMS tools!