Canada Association of Tourism Employees

VR Coaching For Person Schooling And Website Excursions

The power of VR training for user education and beyond

Software tools or systems, surgical equipment, and even board games typically require end-user or customer training in order for the customer to get the most out of the item purchased. Over the years, user education and training has gone from long user guides to online videos to fully immersive experiences. Virtual and augmented reality videos are an appealing way to familiarize customers with a new product, process or system.

eBook publication

5 Popular Ways to Learn to Build in VR – and Why They Work!

Learn how you can use virtual reality training in your company to gain real-world experience and increase productivity in the workplace.

2 prime examples of VR training for user education

Check out these two unique ways to educate potential customers or users of your products through immersive learning.

1. Patient education

To encourage more adults to have regular colonoscopies, Thomas Jefferson University developed an interactive immersive learning module with CenarioVR, a virtual reality authoring tool, that guides patients through the exam process so that they become more familiar with it.

Colon cancer is the third most common type of cancer in the United States, but it is also one of the most preventable. Colonoscopies, which can detect early signs of cancer, are the gold standard for preventing colon cancer, but many adults avoid this procedure.

Why it works

The virtual experience with the patient in advance increases their comfort and awareness of the procedure. This increases the likelihood that they will plan and complete their colonoscopy. A personal introduction and inspection in a hospital or a doctor’s office would not be possible due to scheduling and logistical reasons. Anyone can familiarize themselves with the procedure from the comfort of their own home with a virtual experience.

According to a patient survey conducted by Thomas Jefferson University Hospital, 57% of patients found the module “extremely helpful”, while 14% found it “very helpful”. 71% of the participants also agreed with this statement “I have sufficient knowledge about the colonoscopy procedure”, an increase of 19% compared to the results of the preliminary survey. Due to the success of the initiative, Thomas Jefferson University Hospital decided to introduce a similar module for mammograms.

2. Volunteer training

As another example, in place of a text-heavy handout or printed guide, the American Heart Association created a 360-degree interactive learning experience to train volunteers on how to host Healthy for LifeĀ® Educational Experiences. The experience features 360-degree photos and clickable hotspots that open short instructional videos.

Why it works

The training involves real people, which makes the content more memorable and accessible to volunteers. It covers a lot of information, but because it’s broken down into short videos and different sections, it’s easy to digest. It would be expensive for the American Heart Association to send trainers across the country to personally train volunteers. Using an immersive learning module that they can easily email to community organizers is a cost effective way for the AHA to expand its reach and reach more people.

Virtual reality for site tours

Whether your organization planned to send your employees to a lab, factory, construction site, or conference, the COVID-19 pandemic likely brought those plans to a halt. Virtual reality tours provide a way to send your employees to locations and collaborate with teammates across the country without leaving their desk (or hybrid home office / couch / dining table). They’re also great sales materials for venues, real estate agents, and more.

Venue Tours for sales purposes

The Pirbright Institute created a virtual tour to show clients and clients what amenities the venue has, where each convenience is located, and how to use it. Viewers can navigate to different conference rooms.

Making inaccessible places accessible

Using a 360-degree camera, a Google Cardboard and CenarioVR, Andrew Townsend, campaign marketing manager at eLearning Brothers, created three impressive home tours for his father, who uses a wheelchair. Prior to this VR experience, Andrew’s father had never been to his or her sibling’s home due to the many stairs and tight turns in the entrances. Andrew’s father loved the experience of visiting his children’s homes and being able to see different rooms. With virtual reality you have every remote or difficult to access place at hand.

Site tours for employee training or onboarding

In the case of large warehouses or shipping centers, a virtual tour to customers, employees or potential business partners can be carried out without disrupting daily operations. Hotspots and overlays can provide further information about a function or lead to another room, as for example in this virtual tour of the Vanderlande Innovation Center.

Why it works

Offering a virtual reality tour was the salvation for many organizations during the global coronavirus pandemic, but the benefits of immersive tours will linger long after the return to normal. Businesses can save money when they travel. In addition, potential customers or employees can view the tours at any time without being restricted by office hours and refer to the tours again and again if they have further questions about a feature or a room.

Virtual reality enables anyone to visit remote places like the top of a volcano or the sea floor and make everyday places more accessible for people with mobility impairments. Virtual tours are also great for onboarding new, remote employees who may not be able to visit corporate headquarters often.


Download the eBook 5 Popular Ways Of Learning To Build In VR – And Why They Work! to explore the many uses for VR training in your employee development strategy and how they can help you leverage immersive learning.


eBook Publication: Rockstar Learning Platform

Rockstar learning platform

ELearning Brothers’ Rockstar Learning Platform is a powerful, yet easy-to-use solution that effectively meets your needs today and enables you to grow and innovate in the future. Expect an easy-to-use, flexible solution at an affordable price.

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