Canada Association of Tourism Employees

Staff Management On-line Coaching Self-Assessments

How to improve the online training of your team leadership by including self-assessments

The key to successful management is self-confidence. Many team leaders are quick to point out the strengths and weaknesses of their subordinates, but their own gaps are often hidden. Self-assessments offer them the opportunity to disclose opportunities for improvement themselves so that they can discreetly develop their talents. Multiple choice, true / false, and other traditional diagnostic tools have their uses. There are other methods you can use for online team leadership training to make self-reflection and practical application more effective.

8 Amazing Self-Assessments for Management Online Training

1. Branch scenarios

Skills are a hot asset for team leaders. You need to communicate with colleagues, resolve common challenges and provide excellent service to clients / customers. In short, they need to have a wide range of skills in their toolkit to get the job done. What better way to make skill building easier than branching scenarios that convey real-world experiences?

However, since this article is only about self-assessment, we will focus on the evaluation aspect of branching scenarios. These enable managers to learn from their mistakes so they don’t repeat them in the workplace. Thanks to instant and personalized eLearning feedback, they can also identify skill gaps that they didn’t even know existed.

2. Online training simulations

Managers usually have more experience than their peers. As a result, they often perform tasks without thinking about the steps and skills involved. It’s just second nature. The online training for team leaders with online training simulations gives them the opportunity to evaluate their performance and uncover areas for improvement. For example, they discover that they missed a step, thereby violating compliance guidelines.

3. Live Event Guest Hosting

Employees need to be familiar with a topic in order to convey it. Live online training events are therefore an excellent self-assessment tool that can be used to identify knowledge gaps. Even if they do research before the event, they can learn new things about the subject. Or, spot assumptions or misunderstandings that you didn’t even know were hidden in your mental scheme. The actual hosting gig gives them peer feedback to reveal even more sticking points.

4. Reflection corporate eLearning blogs

Encourage team leaders to start a corporate eLearning blog, even if it is not allowed to be open to the public. Then use it as a self-assessment tool in online training for team leaders to assess past mistakes and uncover hidden strengths. It could be as simple as sharing what happened during the work day or during an evaluation meeting with a subordinate. The key is to think about their behavior and actions to see if there is room for improvement. Think of this as a method of awareness scoring that subtly highlights performance issues or gaps.

5. Self-assessment checklists

As part of the online team leadership training, have team leaders create checklists that identify the tasks they perform on a daily basis or the characteristics required for their role. Then encourage them to evaluate each item on the list and check off what they have accomplished. If you don’t want to take your word for it, pair each line item with an activity to test its skills.

For job-related tasks or responsibilities, only add this check mark if they meet personal standards. For example, you have successfully trained a new employee or led the team meeting. You can go even further by breaking down each task area into detailed lists to help clarify the tasks / roles.

6. Employee created demos

Creating your own demos is a twofold assessment approach that goes well with online training for team leaders. First, team leaders need to research the topic to fill current knowledge gaps and learn enough about the topic to teach it. They can then watch the demo to use their video performance to discover personal areas that can be improved. For example, they realize that they need to work on their active listening or communication skills in order to more effectively manage conflicts with employees. Or that there is a better way to get the job done.

7. Problem solving for serious games

Managers face a number of challenges every day. From dealing with difficult customers and suppliers to managing team issues that have the potential to derail a project. Therefore, they need strong problem-solving and creative thinking skills to minimize risk and support their team. Incorporating reputable games into team leadership training online is a fun way to build these important skills and gain hands-on experience.

However, they can also test how well leaders solve problems that may arise at work. For example, one level of the game requires them to get to the bottom of the problem of task performance. With all their skills and knowledge, they conclude that online training for team leaders is ineffective or that company policies are ambiguous. As a result, employees cannot complete the process and must find a way to provide them with the support tools they need.

8. Compliance pop quiz

Compliance skills can usually be tested through simpler and more straightforward assessment methods. For example multiple-choice exams or filling in gaps. However, it’s best to take bite-sized pop quizzes throughout the online team leader training course to spot any gaps that arise.

For example, a short quiz that deals with compliance with COI and the wide range of opportunities in the workplace. This can take the form of a quick online training simulation, a branching scenario, or a serious game that tests the staff’s mastery of the topic. It helps show how well they can translate this knowledge into real applications to avoid violations.


Team leaders ensure that employees fulfill their roles and develop their true potential. But first they need to be able to fill in personal gaps and address them through online team leadership training. These self-assessment techniques can help your supervisors, eLearning project managers, and team leaders to autonomously assess their own competencies and competency levels. Without worrying about losing face in front of their subordinates.

You need an LMS that you can use to evaluate your employees’ performance and pinpoint the gaps. Our free online directory contains the top systems with built-in test engines so team leaders can identify their problem areas.

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