Canada Association of Tourism Employees

Revolutionary Methods To Reinforce Information Retention In On-line Coaching

How to strengthen knowledge retention in online training courses

Employees usually have a lot on their plate. When they’re not busy solving problems in the workplace, they’re dealing with misguided customers or complicated tasks. There’s also the added pressure of making sure they are at the top of their game so that they land the next big promotion. Therefore, when management offers them an online training opportunity, they are usually too tired or stressed out to get the most of it. Not to mention that they have very little memory space to grasp the information conveyed. This makes it difficult to keep the concepts and skills for later use. However, there are 6 things eLearning professionals can do to strengthen knowledge retention when designing an online training course.

6 ways to improve knowledge retention

1. Set up online collaborative communities

People can learn a lot when they interact with one another and try to understand different points of view. Invite corporate learners to join collaborative communities where they can interact and share their experiences. After completing a specific online training course, corporate learners can attend collaborative forums where they can discuss a problem as a group. The problem should be designed in such a way that members must use the information and skills imparted in a particular online training course to find a solution. Online communities enable them to reflect on knowledge they have already learned and assign meanings. Sometimes they can even see it from a new perspective with the help of their co-workers.

Bonus tip: Another great way to encourage peer-to-peer collaboration is to set up a social media page or group. Invite corporate learners to share resources or tips for their colleagues. You can also leave comments on other posts to share their opinions or provide your own insights.

2. Gamify The Experience

If you want your company learners to retain as much information as possible, structure your online training program like a game. Games are usually divided into levels, with players having to successfully complete a challenge in order to advance to the next round. Usually there are prizes for completing a level, such as: B. a badge or points. Gradually divide your online training course and invite corporate learners to complete online training activities, assessments, and modules to help you move forward. The challenge should require learners in the company to apply the skills taught in your online training course. Award badges for successfully completing a level or move them up the course leaderboard.

3. Invite corporate learners to host webinars after each online training course

Teaching has always been one of the most effective ways to get around Strengthen knowledge retention. You can incorporate this valuable online training opportunity into your online training course through participant-hosted webinars. If a learner in the company is able to teach another person, he or she needs to break down what they have learned so that they can pass the information on. You may even have the opportunity to learn a thing or two from your participants in the process. Ask them to select a topic in advance to reduce the risk of recurrence, and to create an outline and free online training activities or resources for the event.

4. Use emotional stories to bring the point home

People are more likely to understand the topic when they are emotionally connected to it. This makes emotional storytelling one of the best ways to strengthen knowledge retention. Create a case study using familiar characters and challenges that learners in the company can identify with. This will stimulate corporate learners’ interest in online training, which will ensure that they are more receptive. You can also create interactive stories by adding videos, images, and clickable links to enrich the experience. For example, corporate learners can access complementary online training tools or activities to increase their understanding.

5. Offer bite-sized podcasts

Podcasts aren’t just for busy audio learners looking to brush up on their work-related skills. They are a valuable online training tool for any member of your team as they provide small pieces of information that are easy to remember. Produce multiple podcast episodes exploring various online training topics or assignments and create a centralized library. Employees can access the podcasts at any time to refresh their memories and delve deeper into the subject. Better yet, implement the idea of ​​a staff-hosted webinar and invite them to produce their own podcast series. Then create a learner-created audio library that anyone can use in a “moment of need”.

6. Put your skills to the test with simulations and branching scenarios

The best way to strengthen knowledge retention is to put knowledge into practice. Integrate simulations and branching scenarios that enable learners in the company to apply their knowledge or skills in a real context. For example, they use their communication skills to resolve a conflict in the workplace or deal with a difficult customer in a virtual simulation. This also enables them to evaluate their own performance and see how previously learned concepts feed into new ideas. For example, a sales tip that you dealt with in the first module helps you to achieve a favorable result in the current branching scenario. It’s all interconnected, and interactive online training activities strengthen the mental scheme and make it more meaningful.


With their hectic everyday work and demanding job requirements, it is not easy for learners in companies to keep the information conveyed in online training courses. The above 6 tips will help e-learning developers develop online training courses that strengthen knowledge retention. You should also do your homework to determine which online training tools are best for your employees and their learning preferences.


Simple, affordable hiring software Publish your jobs with one click on all free job posting pages + Culture Marketing ™ landing pages.

Post a Comment

You don't have permission to register