Canada Association of Tourism Employees

Peer-Teaching On-line Coaching Steps To Launch

How to start a successful online peer coaching training course

People who get along with their colleagues enjoy their work more. This helps to reconcile work and private life and promotes a supportive environment. They can learn from each other and make career development easier all round. This is good for the company because happy, fulfilled employees lead to higher profits. However, this type of online training is informal and casual. If you choose to develop peer-to-peer training in a targeted manner, you must make a concerted effort to ensure a good ROI. Here are 5 steps you can take to improve the effectiveness of your peer coaching online training.

5 steps to implement peer coaching in online training

1. Everything starts with “perfect” pairings

If employees are interested in the topic of their online training, they will do better. They pay more attention, actively interact with the online training material and have a higher recall rate. You can improve the chances of this, but it starts before the online training. Talk to your team and find out which specific forms of online training they would like and which gaps they would like to close. Then identify and couple other employees who have these skills. You can also choose your peer coaching teams based on department and personality.

Why is that important? Because, for example, pairing a peer with a millennial is unlikely to end well. Your peer coaching online training couple doesn’t have to be best friends, but they do need to respect and listen to one another. If they clash too much at their core levels, they will not be receptive enough to actually learn from each other. You could even go so far as to ask your team to list 10 colleagues they would like to be trained with. You need to justify your reasons, however, because online training needs to be productive. Sometimes the best teams are the ones who take each other out of their comfort zone to explore new perspectives.

2. Identify internal tools

While they want the team to have fun with peer coaching online training, it’s not an excuse to hang out with their office buddies. This is a work activity. So apart from the names, your team needs to say why they want to “tail” that particular person. They should mention the specific skill they want to acquire. Armed with these lists, you can mix and match them to pair them properly. On the other hand, ask each of the mentors to list 10 to 15 skills they have. This shows you what they are teaching comfortably and helps with the pairing process.

Aside from those human resources, check out the company to see what other tools are available to you. Can you include social media in the peer coaching online training? Can your LMS be used to generate online training material? For example, if there are reference materials, mentors can do quick refresher courses in preparation for their “class”. You can also extract online training content for reference and share it with your mentee. After all, as a younger, new employee, the mentee may not be aware of how much helpful information the LMS contains.

3. Make a list of must-haves

Also, ask your mentors to tell you what they need in online peer coaching training. You should make a list of the essential online training tools for each. Get this list early so you can get whatever is out of the office. You can also develop a strategy for listed items that can be substituted or improvised. You must have all of these tools installed before any online training course begins. If you stop looking for an article it can disrupt the whole process and, since this is an in-house online training, you will lose (women’s) working hours. In addition to the suggestions, you should also have a list of online microlearning training resources, online training courses, and other resources that you may find useful.

4. Set up a communication / collaboration system

In case they forget to mention it, consider adding some kind of online collaboration tool. Because as much as your teams work in pairs, this is still online training. They may spend some time in the same physical space, but their common roles will largely be distant. Social media is a great choice. Online training partners can use instant messaging on their phones. Use at least one corporate path to keep things professional and keep track of things. This can be the chat function of the Office LMS or an intranet messaging app. Project management platforms are another great way to facilitate online collaboration between your geographically dispersed employees.

5. Promote measurable goals and regular progress reviews

Each peer coaching online training team should set their own goals and desired outcomes in order to stay on track. You also need to encourage them to schedule frequent progress reviews where they can catch up, provide eLearning feedback, and share current experiences. For example, they set up a video conference once a month to discuss their milestones and newly announced areas for improvement.

They also have the opportunity to motivate their peers and pat them virtually on the back. Remember that peer coaching online training is often a one-way street. Those who coach less experienced colleagues also benefit from their colleagues’ unique skills and expertise. Therefore, everyone involved should develop their own goals that they want to achieve throughout the process.


One of the best things about corporate employment is the opportunity to learn on the job. Every new task is an opportunity to acquire a new skill. When you observe and work with colleagues, you acquire knowledge, both directly and indirectly. A warm environment based on trust, openness and willingness to share is a great place to grow. Peer coaching online training begins with pairing the right couples. This provides maximum results for both the mentor and the mentee. Explore the online training resources available, both in terms of human skills and technical devices. Make a list of everything needed for successful online training and get it on time.

Peer coaching online training requires a collaborative work environment. Use our exclusive online directory to find the right web conferencing software for peer-based remote collaboration. We have platforms for every industry, every application and every price range.


Simple, affordable hiring software Publish your jobs with one click on all free job posting pages + Culture Marketing ™ landing pages.

Post a Comment

You don't have permission to register