Canada Association of Tourism Employees

Mission Crucial On-line Coaching Content material Cultivation

Mission Critical Online Training: How to cultivate and evaluate online training content

Countless organizations are faced with a very serious dilemma: their employees are confronted with risky situations on a daily basis. These range from avoiding widespread data breaches to responding to life-threatening on-site emergencies. However, they simply don’t have the space in their budget to develop custom online training content to provide ongoing support to these employees. Fortunately, there is a way to maintain existing online training content for your mission-critical online training without jeopardizing public safety or your company’s reputation. The key is to know where to look, how to evaluate the source and reduce it to the essentials.

8 top tips for maintaining business-critical training content

1. Narrow down your needs to determine your scope of cultivation

You need to clarify the goals and learning objectives of your mission-critical online training to determine your scope of research. For example, what online training resources you will need to minimize system downtime during a flood or fire. By narrowing down your needs, you can focus on online training tools that are related to the topic and also fit your corporate image.

2. Identify employee gaps and personal preferences

Now that you’ve determined what your business needs to achieve by maintaining online business critical training, you need to consider the needs of the individual. Namely, diagnosing employees’ gaps and learning as much as possible about their learning preferences. Of course, it’s always best to have a good selection of online training resources available to accommodate different learning preferences and personality traits. The well-maintained online training content should also focus on missing skills or knowledge so that you can fill in the gaps and prepare each team member for the unexpected.

3. Evaluate your current course structure

Take a closer look at your current business critical online training course and find out what is missing. Then determine which online training resources will complement your approach so that you maintain consistency. For example, your eLearning course design is short on interactive online training resources. Hence, your focus should be on developing more multimedia that is employee engaging and easier to use in the real world.

4. Review government compliance standards

There are two important areas that you need to consider when reviewing the laws, rules, and regulations for your industry. The first is whether your current online training content touches all the important points. If not, you should maintain online training resources that will keep you up-to-date and reduce your risk of penalties. Second, you need to ensure that the online training content you maintain meets legal compliance standards. Is all information correct and up-to-date? Does it affect your region or niche?

5. Weigh the pros and cons of custom online training content vs. pre-built solutions

Even if you are completely ingrained in your cultivation endeavors, it is also advisable to take a step back and decide whether custom online training content is a better choice. Ready-made online training content may be readily available and at the perfect price (free). However, you need to make sure that it suits your needs and provides your employees with all the information they need, without just wiping the surface of the topic or task and leaving room for confusion.

6. Look at the source

While you have a wealth of knowledge at hand, it is important to evaluate the source when maintaining online training content. Is the site known for its accuracy? Are you industry experts or thought leaders? In case of compliance, you may find online training resources on government websites. Vendors may have tutorials or troubleshooting guides available for products / software. It is also advisable to check their usage rights. For example, some creators provide content without strings, while others require written permission. Online resources that are not supported by a reliable source should be weeded out immediately in order to maintain your company’s credibility.

7. Make minor adjustments to personalize the online training process

Unfortunately, most of the sophisticated online training content requires some modification. It’s part of the culling process. You will need to evaluate the online training resource to see how well it aligns with your goals and then adjust it to suit your needs. For example, use a quick eLearning authoring tool to leave out a specific section of the demo video or tutorial that is irrelevant to your industry. Check again whether you are authorized to change the existing online training content. You should also be ready to further customize it once it starts. Monitor your LMS metrics and interview / evaluate employees to determine if additional revisions or omissions are needed.

8. Follow up with e-learning feedback and support online training resources

The selection and customization process doesn’t stop after your first round of surveys and LMS reports. It is important to continuously evaluate their effectiveness and role in your online training strategy. Additionally, you should consider online training resources for follow-up support to maximize the benefit to your employees. For example, a video demo provided by a regulatory agency can help them understand the basics. You now know how to deal with a power outage that poses a risk to the data centers. But they also need to learn to apply this information through simulations and branching scenarios in the real world. Microlearning online training libraries are another great way to expand their experience and provide assistance to your staff when needed.


Mission-critical online training isn’t just a compliance issue. It helps you to protect your employees and your business systems and to provide customers / patients with the best possible care. This article can help you develop online training content for your mission-critical online training course to reduce costs and maximize resource allocation.

Another inexpensive option is to hire an outsourcing partner to create bespoke business-critical online training content. Our exclusive online directory offers the top solutions for every industry and every application.


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