LMS Platforms: 5 Issues You Want To Verify
How do you choose an LMS portal?
The first consideration is whether or not the LMS provider is a brand name because when it is a brand you think it is trustworthy. Apart from that, the delivery time of LMS platforms is an important issue. Some buyers prefer a shorter delivery time, even if this means compromising the quality of the LMS. Branding is also important for a company as it may have the company logo appear on every screen of this software. Hence, customers need the freedom to choose the layout of the LMS from their dashboard and easily customize it with the right choice of colors and fonts.
5 benefits of an LMS from a large company
1. Customer service
When you buy an LMS from a large vendor with thousands of employees, you might think they have excellent customer service out there. This may not be the case as such companies may have poor customer service and customer support is very important to an LMS portal. This is because the LMS may fail and employees may not have access to some important information.
Also, once implemented, your company’s IT staff may not be able to handle all aspects of LMS administration including registering new learners, adding or removing courses, etc.
As a result, your IT staff may need accessible customer support from your LMS provider. Customer service is important for smaller LMS providers as they want to retain customers. This is because they value the small number of customers compared to the large number of customers a brand name has.
2. Account Management System
The most important feature of an LMS is the account management system. An LMS portal can offer employees the freedom to register in the LMS. In case you do not want a dedicated IT person to create employee accounts on the LMS with a specific domain name, it is better to have LMS accounts created with the official accounts of the employees. Using the official employee email accounts ensures that LMS accounts can be easily created without the help of IT staff.
3. Budget
In addition, LMS platforms should be within a company’s budget. An LMS should have content templates so that you can add content to an existing course. In the absence of such templates, you will need to get help from the LMS provider creating new courses, which will cost more. It is a chore for a company that doesn’t have a lot of money to pay more to design new courses.
When choosing an LMS platform, make sure that you have the right support services available. With such services in place, you may not have to make any additional expenses on the IT team. Therefore, you should ask the LMS platform provider about the availability of such services before purchasing the product.
Sometimes it is often necessary to add new courses to an LMS as this is required by the industry. But sometimes new courses don’t need to be added that often, and they need to be added every three years. In this case, companies can get help from the current IT staff in designing such eLearning content.
4. Access to smartphones
Sometimes LMS platforms need to be made accessible to employees who do not have access to laptops. In this case, an LMS must be reachable on a mobile phone. A company may have its own bring your own device (BYOD) policy, which means that an LMS can be used as a mobile app. If an LMS can be used in this way, employees from different parts of the world can use it to access content and see data updates.
5. Availability of courses
Before you get an LMS, you should also know how many courses can be uploaded. This is because this determines how usable an LMS will be. An LMS should also have security features like an OTP that is sent to users before they can log in. In addition, social learning functions such as Facebook should be integrated. It should also be usable in different languages so that users can switch to their native language anywhere.
These are some of the factors to consider when choosing from so many LMS platforms.
Creative technologies
We offer niche e-learning solutions for corporate clients. Our company also provides LMS management services. We are experts in blended learning, mobile learning and web-based training
