Canada Association of Tourism Employees

HR Compliance Coaching High Harassment Actions

How to Improve Online HR Compliance Training Through Harassment and Discrimination Activities

If you are focused on harassment and discrimination with your HR staff right now, you are not alone. Every forward-thinking company looks at the effects of this wave of culture in the face of recent scandals. After pouring out justified outrage and insisting on change, the HR teams are tasked with getting things right. You may have issues with wage inequality or outdated guidelines for inappropriate behavior. These are HR compliance policy issues that need to be addressed quickly. Developing well-thought-out and appropriate online training courses on HR policy compliance is the best way to get a consistent message across before it’s too late.

Harassment and Discrimination Online training approach to embed behavior change

1. Branch scenarios that set company policies

Task one: Make sure your HR teams are fully familiar with the harassment and discrimination guidelines. Do this in an interactive and engaging way. A block of policy text triggers a negative reaction in the company learner and turns it off. Use branching scenarios to route policy points into online HR compliance training courses and show them the impact of their actions or lack of them. For example, the employee has to follow decision-making channels to report an incident or to help a bullied employee.

2. Emotionally convincing stories that make learning relevant and understandable

Present case studies and examples to HR staff that they will recognize. Add real-world analogies and examples to bring the guideline to life. Think of storytelling as a way to evoke an emotional response from HR staff. When they form an emotional connection, they are more likely to put themselves in the victim’s shoes and not repeat the same mistakes as the perpetrator.

3. Social media discussions

Anyone taking this type of training, including those in HR, can be triggered by a difficult topic. Be sure to provide contacts so that employees can talk about their problems. You should also take regular breaks and let them connect through social platforms to share their thoughts and experiences. They can use social media to provide their perspective or clarify guidelines that they are not yet sure of.

4. Infographics that clarify the rights of the individual

To support employees affected by harassment or discrimination, make your HR teams absolutely clear about the process in place. Compliance HR online training is not just about identifying problems. It’s about helping those affected to regain trust in the organization. Create infographics that will guide you through each step of the process. You can also use them to highlight the anti-harassment rules and regulations that apply to each department.

5. Correct / Incorrect Video Demos

Create do / don’t demo videos that show employees how to deal with harassment correctly and incorrectly. As well as distinguishing between harmless acts / behavior and those that could constitute harassment or discrimination. Use realistic branching scenarios and characters so that they have a contextual basis.

6. Simulations that provide practical experience

Rely on branching scenarios and simulations to answer the questions: is it annoyance? How do I support this employee? There is no substitute for facing an angry or disgruntled employee. However, simulations can help HR colleagues practice their answers and test their skills. They know exactly how to recognize harassment and discrimination when they see it on the job and how to report it.

Issues related to harassment and discrimination

  • Stereotyping: Use branching scenarios to show how built-in biases can affect behavior.
  • Benefits of Diversity: Use videos and case studies to show how a diverse group makes better decisions.
  • Direct and indirect discrimination: use infographics to highlight key differences.
  • Victimization: A powerful video can show how individuals can feel like victims.
  • When does normal behavior become harassment ?: Use simulations to help individuals put themselves into an everyday situation and act out their reaction.

Analyze the effectiveness of online training in compliance with HR regulations

You should be sure that the online HR compliance training you introduce is having the desired impact. There are three key elements to consider during and after online training:

  • Understanding: Can you differentiate between sexually harassing and discriminatory behavior as a result of the online training on compliance with personnel regulations?
  • Behavior: Have employees changed their behavior since completing the online HR compliance training? Or are you still seeing high incidence / reporting rates?
  • Results: Has the HR culture been positively influenced overall after all of the online training on compliance with HR regulations? And have your HR employees passed the information on to other departments?

If you find that your online HR compliance training has been ineffective in any of these areas, create a focus group. You can identify problems and control the allocation of additional resources. You should also keep in mind that there will be a wide range of individual experiences between different HR colleagues. For example, enable them to manage the speed and details of online training compliance with HR policies. Have them navigate back and forth as needed, repeating any interactive elements they didn’t understand.


There are currently few issues more topical than harassment and discrimination policy. With online training, you can offer targeted courses directly to employees. You can offer short online micro-learning training experiences so that staff can get a quick refresher or something thought-provoking. When a company-wide online HR compliance training program is required, there are several elements to consider. What impact does this have on a person if this online training creates a troubling experience? Are your support processes in place so that your HR teams are confident of helping complainants? Context and real-world examples will be key to developing materials that will resonate with every HR colleague. Guide employees through this topic sensitively but with authority. Give them the confidence that they know what to do when things go wrong and how to keep problems from escalating.

Is your current LMS up to the challenge? Find the best compliance training learning management system for your team in our exclusive online directory. It includes ratings, reviews, and feature lists to help you make the right buying decision.

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