Canada Association of Tourism Employees

How To Create An Efficient On-line Coaching Program

Create an online training program

As technology advances and mindsets evolve, remote working is becoming more and more the norm.

Do you need evidence?

In fact, a survey found that 70% of people worked remotely at least once a week in 2019. With the pandemic showing no sign of subsiding, that percentage and frequency will skyrocket in the times to come.

With such a large section of your workforce working remotely, it makes sense to formulate a formal online training program for them. After all, the documentation of strategies and processes ultimately helps to reduce your effort in the long term. In addition, it helps you switch from on-site to online painlessly.

In this article, I’ll outline a roadmap for creating an online training program for remote work teams.

Let’s begin.

4 Steps to Creating an Effective Online Training Program

An online training program is the basis for remote working. It connects the multiple moving parts of remote work, namely training materials, workflows and communication. Here is a step-by-step approach you can use to create an effective online training program:

1. Assess training needs

To assess the skills gap in your company, you need to evaluate your employees individually and collectively.

But how?

  • Ask your employees to self-assess their skills
    Do you need help with hard skills like using a fax machine or soft skills like time management? They can also send evaluation forms to their managers to get an objective perspective on their skills.
  • Identify real-world tasks based on training needs
    In eLearning, it is important that you keep the lessons real and practical. To do this, you need to break down training needs into precise, real-world responsibilities. For example, a brewery manager may express the need to teach new hires how to fill, so this can be a separate module in your training program.
  • Connect modules using logical workflows
    Look at your training program from an employee’s point of view. Is the course flow meaningful or incoherent? Fill in the gaps between modules with link activities / sub-modules.

2. Create the course material

Once you’ve prepared a course framework, it’s time to start building your course. Choose an authoring tool that will allow you to incorporate existing course material into your program. This allows you to use training demos and resources that are tailored to your company and your employees.

If you have excellent learning resources, you can get by with a quick authoring tool. To create courses from scratch, you need a fully featured online course maker like Teachable or TalentLMS.

Next, you need to add bells and whistles to your eLearning course. Slide after slide of plain text will not involve learners for a long time. To keep their interest, you need to spice things up with videos, animations, quizzes, and polls.

A word of caution here.

Avoid overloading the learner with images and interactivity. You need to understand the basics of visual communication and use these graphical elements wisely. Keep your focus on learning objectives and you are good to go.

You can use process infographics to explain a complex, technically difficult process. By replacing a boring process reference guide with a crisp infographic, you can make learning engaging and engaging.

3. Test your course rigorously

Testing your software is possibly the most critical step in this process. Software tests should be performed after each iteration and not just at the end of the course creation. Review each module by a number of beta learners for real-time feedback on your training program.

Choose your test group wisely. You don’t want an overzealous intern or jaded near retirement employee to test your courseware as they may not give a really blue picture of where you need to improve.

Anything else?


Manual tests, while inevitable, are certainly time consuming. You can use automated testing tools to speed up the process. Regardless of your testing mechanism, make sure you include feedback and suggestions for improvement immediately. Having a continuous loop of developing, testing, and re-strategizing is important in making your training program agile and responsive.

4. Perform your exercise program

Launch your new online training program with your LMS. Ask users for continuous feedback and be prepared to tweak your courseware as the market and learners’ needs change.

The success of your exercise program depends largely on your LMS. If it supports multiple file formats and is SCORM compatible, then you can sit back and relax. Other key features are reliable reports and analysis.

It’s also important to look for scalability, especially in an expanding industry. To do this, you may need to convert your online training program into a mobile learning app. Mobile marketing and mlearning are a necessity for learners on the go. In fact, there are many successful mobile marketing apps that started out as standalone online courseware.

Do you want a pro tip?

Once you’ve created a great online training program, it’s time to monetize it. Package it up temptingly and advertise it on the web. If you have put a lot of effort and time into creating the course, you can get the maximum mileage out of it. It’s just smart business!


An online training program enables remote work. When empowered, employees tend to have better morale and productivity, which in turn increases your bottom line. The step-by-step approach outlined above will guide you through program formulation and execution.

Do you have any questions about this strategy? Write them in the comments and I will get back to you with the answers soon.


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