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Fb In Compliance On-line Coaching: 6 Impressed Makes use of

How to use Facebook in online compliance training

Most people check Facebook feeds daily, sometimes hourly. It allows us to check out friends, read the latest news, and share our opinions. But it’s also a valuable online compliance training tool that engages employees no matter where in the world they are. You can develop groups for each branch or team to protect sensitive data. Or share resources with anyone in the organization with one click. The list goes on and on. So let’s explore some innovative ways to use Facebook for training that you can implement right away.

6 ways to use Facebook for your compliance training program

1. Department-specific problem-solving groups

Start groups for each department or employee role where they can discuss problems and solve them together. You are able to leverage the team’s strengths rather than doing it alone. For example, they are unsure how to deal with a customer who is behaving inappropriately. So the employees register in the problem-solving group in order to receive their input and to explore different approaches. This also gives them a place to exchange ideas, share experiences and post compliance updates. For example, new rules or regulations that only affect your department. Make sure the group is closed so no one has to worry about their work-related obstacles going public.

2. Daily demo videos

Many organizations have process manuals and reference manuals, but these do not provide a visual example. Share daily demo videos for compliance online training on your Facebook page. Employees can see how it’s done and emulate this behavior in the workplace to mitigate compliance risks. It can even be clips from your course, webinars, or staff-created demos. In fact, you may want to go for the latter to increase engagement and incorporate them into the training experience. Give them resources to help them record their video clip and provide some guidelines to follow. Then encourage them to submit it to their manager or instructor for review for a quick quality review. You don’t need employees to post inaccurate information on the Facebook wall.

3. Live compliance chats

This Facebook in online training idea can include live video feeds, instant messaging, or private group discussions. Host a weekly or monthly live chat where reps can voice their concerns and ask questions to improve compliance. This is especially useful on controversial or sensitive topics that can cause confusion. Let staff know about the topic in advance so they have time to prepare. You should also provide them with connection tools to investigate the problem before attending the live event. For example, simulations and tutorials that teach the basics. This prevents redundant or rudimentary questions that are already dealt with in the training.

4. Requests for self-assessment

Training Facebook is all about personalization. They post information or host events that allow them to assign meanings. One of the best ways to accomplish this is through prompts for self-assessment. Publish a compliance scenario that can produce multiple outcomes depending on the skills, experience, and background of the employees. Then invite them to reflect on the problem and how they have dealt with similar incidents in the past. If the scenario is new, they can think about how to react and what the consequences are. Get them to look at the subject from a personal point of view. Instead of just reading theories and trying to memorize the rules to pass an exam. If you agree, you can leave your answer in the comment section and get peer feedback.

5. Weekly resource summaries

Compliance online training courses usually contain a lot of information. Numerous modules, activities and exams. So give your employees a weekly summary of what you’ve covered and how it relates to their work assignments. Add links to relevant resources so they can quickly refresh their memory and review topics they missed. Maybe they were away for a customer meeting and couldn’t do the compliance webinar. Or they want to repeat the task simulation to get better results. You can even post a top 10 list of the most important topics or skills you’ve covered over the week. Everyone loves these countdown lists, even busy employees who feel they don’t have time for mandatory training.

6. Surveys that contradict assumptions

Awareness-raising is an important part of compliance training. Employees want to stick to the rules and stay safe at work. You are afraid of compromising the integrity of your company or paying fines. However, they don’t know how to obey regulations in the real world or that they even make mistakes. Challenge their assumptions with Facebook for training polls. It could be a 3-question survey to see how much they know about the topic and to identify any gaps. The results are displayed immediately so they can find additional training and fix the problem. The main purpose of these surveys is to change behavior. Employees have the opportunity to reassess their actions and their decision-making process in the workplace. Then align their behaviors and attitudes to avoid compliance faux pas.


Compliance online training does not seem to be a matter of course for Facebook. Or social media in general. Shouldn’t it be a self-paced training activity so employees can proceed at their own pace and focus on personal gaps? The truth is that Facebook is a versatile tool in online training that fits virtually any topic, especially those that involve rules and regulations, as well as guidelines that affect work duties. Employees can share their experiences, insights and tips to minimize risks and improve team dynamics. Just make sure you set guidelines so that everyone stays on course and doesn’t drift into gifs, games, and other distractions.

Which compliance training LMS is right for your company? Check out our list of the top compliance training LMS software to use for your workforce to see which companies stand out from the competition.


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