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Canada Association of Tourism Employees

Abilities Improvement Coaching: Should-Have LMS Options

What are the indispensable LMS functions for employee training and retraining?

The most important step in the LMS selection process is narrowing the scope so you know what key selling points to look for in your new skills development training platform. Let’s take a look at the top LMS qualification / retraining features that you should add to your supplier verification checklist to help fuel your search.

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Fundamentals of Education and Retraining: How to Address the Emerging Challenges of the Future of Work

Discover How to Cultivate Core Competencies and Build Critical Skills to Overcome Obstacles While Working Remotely!

8 essential LMS functions for skills development training

The hardest part in choosing the best LMS for competency training is that every organization has unique needs and expectations. While one company focuses its efforts on blended learning, another relies on full-fledged VILT. Nevertheless, there are core functions that are not missing in any LMS for competence development training.

1. Comprehensive tracking

Effective training and development is based on actionable data. How do you recognize a shortage of skilled workers and intervene before the gaps become too big? Learning Analytics helps you map the skills of employees and localize L&D weaknesses. You should be able to track individual progress as well as user groups based on roles and responsibilities. In addition, your LMS of choice must map every phase of the learning journey, from assessment to achievement of the qualification level.

2. Personalized learner homepage

How do you create personalized training programs for your employees when they are scattered around the world and have different L&D needs? A personal learning homepage contains drag-and-drop widgets, course recommendations and completed milestones so that everyone gets an individual experience. This also makes it easier for them to track personal gaps and get a detailed view of their performance when they visit the skills development training platform.

3. Gamification support

Badges and leaderboards make a huge contribution to employee motivation and participation. Employees are more likely to deal with your content and achieve the training and retraining goals because there is a real sense of achievement. However, the gamification support also gives you the opportunity to discreetly track their progress and identify top talents in your company, namely talents who could otherwise fly under L & D’s radar. For example, a member of your call center team will receive several badges on the Negotiation and Product Knowledge training course indicating that they are well suited to lead sales.

4. Offline learning

Modern learners expect an education that will take them with them, regardless of topic or scope. Hence, you need an LMS that supports offline learning to improve accessibility and facilitate skills development on the go. You can download the native app to participate in activities anytime, anywhere. This is also great for remote performance management support as they can refresh their skills and sync their progress when they reconnect.

5. Automated learning plans

This feature gives employees the ability to pick up where they left off and participate in activities based on past performance. You can automatically assign training exercises and resources, and plan branched learning. Of course, you should also look for an LMS that enables à la carte learning in the form of just-in-time training aids. There are times when employees simply need a refresher instead of having to sign up for a comprehensive course.

6. Integrated competency dashboard

Your new skills development training platform should also include an integrated skills dashboard so that employees have a holistic view of team performance. Managers can quickly assign skill development plans, track progress, and look to the future to identify potential barriers. A linking function to consider are Team View pages, which cover everything from compliance to individual skill building at a glance.

7. Recurring Certifications

Certifications are one of the most effective ways to monitor skills development training and hold employees accountable. The system automatically notifies employees when it is time to renew their certificates so you never risk a compliance violation. But even non-compulsory training courses are a perfect match for certification paths. For example, start an interpersonal or team building certification course for employees looking to move up the corporate ladder.

8. Social learning with AI

The COVID crisis has reminded many of us how social people really are. That brings us to the last feature on the list, AI-powered support for social learning. This feature allows you to launch topic-based message boards to encourage remote discussion and collaboration. Employees can follow boards based on their own gaps and goals, or even contribute user-generated content to facilitate knowledge sharing. Another KI must-have LMS function is training recommendations. Based on characteristics and interests, the platform suggests relevant courses on the personal landing page.

How do you choose the right training program for skills development?

Education and retraining programs should be flexible, but provide enough structure to meet your business goals on time. The right solution for your team depends heavily on your goals, gaps, and the current L&D framework. The first step is to conduct a needs assessment to identify strengths and weaknesses, and then clarify your budget and implementation plan. Regardless of whether you outsource content or develop it internally, a learning management system serves as a central hub. It’s the virtual space where employees can quickly access training materials, but also give your L&D and HR teams the insights they need.

How the right LMS helps to master challenges in the further training of employees

Continuous learning in the workplace is the cornerstone of talent development and skill building. The right LMS gives you all of the actionable insights you need to make change happen in your business and drive lifelong learning. Adobe Captivate Prime offers gamification, social learning support, and a host of other tools to help you overcome obstacles and empower remote workers. You can award badges to increase motivation and track performance, encourage feedback and peer-to-peer collaboration, and spot patterns with intuitive data visualizations. In short, all of your training and retraining needs can be handled under one virtual roof.

Download the eBook Upskilling and Reskilling Essentials: How To Address the Emerging Challenges of the Future of Work to learn how to nurture in-house talent regardless of your budget or staff size. You can also attend the webinar to use the learning to steer your business in the right direction.

eBook publication: Adobe Captivate Primeate

Adobe Captivate Prime

Adobe Captivate Prime – A full-featured LMS with a learner-centric approach

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