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Canada Association of Tourism Employees

5 Causes To Launch Upskilling And Reskilling For Expertise Growth

Why are education and retraining essential to talent development?

Education and retraining are a key component for long-term growth and organizational change. The talents your teams possess (or lack) directly impact every aspect of business operations, from customer service scores to compliance violations. But why is it so important for companies to start an online skills development training program? How does it affect employee retention and productivity in the workplace? Which industries benefit most from retraining and continuing education for their employees? Let’s take a look at the profitable benefits it brings to your business and why it’s an important part of ongoing talent development.

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Fundamentals of Education and Retraining: How to Address the Emerging Challenges of the Future of Work

Discover How to Cultivate Core Competencies and Build Critical Skills to Overcome Obstacles While Working Remotely!

Top reasons why training your employees will benefit your company (and its bottom line)

Talent development should be holistic by focusing on both team and individual performance. An education and retraining plan will give your company a competitive advantage, but it will also give your team the confidence it needs to face challenges in the workplace. They are not satisfied with the status quo because they know there are training resources to help them reach their full potential. Here are the top 5 benefits of training your employees from a personal and profitable perspective.

1. Overcome challenges as they arise

The changing nature of work due to the COVID crisis isn’t the only obstacle businesses face. Employees must also be ready to face new challenges related to your business practices and the development of your industry. For example, when implementing new software to streamline work processes and improve productivity in the workplace, employees need to know how to maximize functionality and troubleshoot common problems. Without an effective training and retraining strategy, your employees may have a steep learning curve ahead of them because they lack the support they need.

2. Adaptation to market changes Change

There are many benefits to digital learning, but adapting to change and keeping up with market trends is high on the list. Let’s say your customers now expect different services or product features. Your R&D team may have new and improved offerings, but the rest of your staff will need to hone in or develop new skills in order to provide great service. With upgrading and requalification training, you can quickly adapt to these market changes, as your employees are aligned and have the necessary know-how.

3. Keep top performers

Self-development through retraining and further training courses is a job advantage that many applicants look for when looking for a job. But it’s also one of the main reasons why top performers stay with your company instead of taking their talents elsewhere. Introducing an education and retraining program shows that you care about your personal development and growth. They have ample opportunity to reflect on their current skills and possibly even further study in other departments that better suit their interests. This in turn benefits your company directly as you build a team of highly qualified professionals and reduce training costs for new employees.

4. Recognize skills and knowledge gaps at an early stage

A strategic education plan doesn’t just focus on taking talent development to the next level. It also enables employees to identify limiting beliefs, behaviors, and gaps that hinder job performance. You can uncover these pain points through regular knowledge checks and self-assessments in order to get your goals back on track. For example, your training strategy may include certification pathways that focus on communication or interpersonal skills. Employees can test their active listening and empathy when they take on leadership positions and want to continuously improve their skills.

5. Promote emerging talent

Talent management is another important reason to implement a training program. You need to be able to pick aspiring MVPs from the crowd and give them the skills-building tools they need to maximize their strengths and spot gaps. Many employees are ready and willing to take on more responsibility, but opportunities for advancement are limited. Continuing education is a crucial part of leadership development as it enables them to change their career paths and contribute more to your company.

Which industries benefit from retraining and further education?

Every niche will benefit from employee training as it allows you to get the most out of in-house talent and provide ongoing support. However, there are some industries that are distinguished by the nature of their area of ​​expertise and common weaknesses. Here are just a few prime examples of training and retraining in action:

sale

The employees in customer service and sales have to adapt to market changes and continuously expand their skills. For example, a member of your team needs to improve their communication skills to increase their revenue per ticket and satisfaction. You must constantly strive to provide better service, understand customer needs, and keep up with industry trends. If retrained, reps who were once on the customer service team can slip into the role of remote sales reps to meet the growing demands of your business and maximize untapped talent.

Manufacturing

The retraining and retraining of employees in the age of automation enables you to develop innovative solutions and continuously improve your manufacturing processes. For example, employees learn to operate new machines and switch from a more manual approach. In this case, you can even train and retrain employees to handle technical aspects of the task, such as: B. the use of software in the production line to support your digital transformation.

Health care

While retraining is a key factor for the future, healthcare workers today must be able to face COVID-related challenges. The post-pandemic world will also require new skills and competencies to mitigate new risks and pave the way for the new normal. Education and retraining allow them to focus on areas of personal improvement, adapt to new protocols, and develop talents to provide higher quality care to patients.

Why Education and Retraining are Critical to Business Survival

Skills are a precious commodity. Companies that underestimate the importance of training and retraining are putting their profit margins at risk. When it comes to the survival of the strongest, highly qualified employees tend to crowd out the competition. Every member of your team should be able to broaden their proverbial horizons and seize new job opportunities. However, one of the main reasons companies fail to retrain is because they lack solid strategy and training technologies. Adobe Captivate Prime can help you adopt competency-based learning plans that are powered by the power of AI technology and talent development certifications.

Download the eBook Upskilling and Reskilling Essentials: How To Address the Emerging Challenges of the Future of Work to learn how to nurture in-house talent regardless of your budget or staff size.

eBook publication: Adobe Captivate Primeate

Adobe Captivate Prime

Adobe Captivate Prime – A full-featured LMS with a learner-centric approach

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