Canada Association of Tourism Employees

three Collaborative Studying Options In Motion

3 case studies on collaborative learning solutions

In our e-book, we take you on a tour of key uses for collaborative learning in the workplace, the science that explains how collaborative learning leads to greater employee engagement, the benefits of collaborative learning for remote workplaces, and more. We are here to make all of this theory a reality.

eBook publication

How collaborative learning increases engagement rates to over 90%

From benefits to proven strategies, this guide has everything you need to start a successful collaborative learning program for your remote workers!

Example # 1: How AlphaSights unlocked its expertise

AlphaSights is a leading industry research platform with a mission to unlock the knowledge of humankind to drive progress for individuals, businesses and society. This organization has over 900 employees in nine offices around the world, including New York City, London and Hong Kong.

AlphaSights offers a great example of peer-based collaborative learning in action. By onboarding 240 subject matter experts who contribute to digital training programs, AlphaSights has turned a huge 27% of its workforce into experts contributing to course content. This solution for collaborative learning has not only contributed to the fact that the learning content of AlphaSights is more up-to-date and more informed; it also helped them increase their course completion rate to 95%.

By working with the organization on digitizing training, AlphaSights’ Professional Development team gained insight into various training initiatives across the company so they can ensure that each team training meets their quality, brand, and compliance standards.

Using 360Learning, the Professional Development team also assessed responses and learning in real time. The team monitored learner responses, relevance ratings, course engagement, and exam scores available on the dashboard, and conducted daily surveys of new attendees to gain additional qualitative insights.

The results AlphaSights achieved by implementing this collaborative learning solution were amazing:

  • 97% of responses during the course were positive, suggesting that new participants found the training content useful and relevant
  • 98% of new hires felt that digital training effectively prepared them for live training.
  • 99% of the new employees found digital training very intuitive

Example # 2: How Appen Saves $ 24,000 in Onboarding Costs Every Year

As Appen demonstrates, finding the right collaborative learning solution is not only a great way to help your subject matter experts share their knowledge, but it is also a fantastic way to save time, energy and money when onboarding.

With new interactive learning platforms, companies can develop and test learning content in a small group before expanding it to larger teams, departments and customers. AI consulting firm Appen has a great case study that shows this in action.

For Appen it was a particular challenge in three core areas of L&D to keep up with the pace of business and to keep the motivation of the employees high:

  1. Onboarding: Appen hires more than 100 employees every year and has to train them in a highly distributed and global environment.
  2. Customer Training: The Professional Services team spent 12 hours training each new customer through face-to-face training. The team needed a scalable solution.
  3. Post-integration training: As a result of the Figure Eight acquisition, more than 150 new team members joined Appen. Training in Appen’s culture and solutions was critical to ensuring a smooth transition.

Like many high-growth companies, the Appen team has moved quickly to meet the training needs of its teams. However, in meeting these training needs, a new challenge arose: an increasingly complex stack of learning tools. To complete the data protection training alone, employees had five different points of contact.

Thanks to 360Learning’s easy-to-use authoring tool, the Appen L&D team has now enabled and coached subject matter experts to create training materials in days instead of weeks. With the decentralized content creation, Appen now trains employees and customers more quickly in relation to new releases and processes and is supported by the experts they know best.

Appen has saved a lot of time and energy with this collaborative learning solution, including:

  • 102 training days saved in three months as employee onboarding has been optimized.
  • 10% fewer internal IT tickets thanks to improved employee onboarding.
  • Savings of $ 24,000 per year in cost savings by streamlining customer training.

This example shows what can happen when you put human interaction first at every step of the learning journey. This way, instead of just setting a standardized curriculum of course content and tracking degrees, you can encourage open discussion, dialogue and collaboration. With the right hands-on exercises, you can encourage experts and learners to collaborate instead of just doing passive learning activities. This is an excellent way to increase employee engagement and motivation to learn.

Example # 3: How Saffron Overcame the Challenges of COVID-19

Safran is a French high-tech company. With over 79,000 employees, Safran plays a leading role – alone or in partnership – in the global and European aerospace markets.

By defining training as “the power to help shape, share and convey knowledge”, Safran seeks to transform training by enabling every employee to become a creator and mediator of knowledge. And recently, Saffron has started using a collaborative learning solution to pursue that goal. Saffron’s education-related challenges have evolved in the wake of COVID-19. Now Safran employees need better learning experiences to face the new developments in their changing markets. In addition, a large part of the group’s workforce is retiring, so that Safran is also facing a generation change. After all, widespread digitalization requires a change in work organization and employee support.

Safran employees are adapting to new work and management methods, which means that the group must continue their education regardless of their length of service. Because of this, Safran’s L&D team suggested tools that enable proactivity and agility to improve training validation processes and address the group’s transformation challenges more quickly. The aim is to put learners and their leaders at the center of the education process and make Safran University best in class in terms of collaborative learning practices.

In April 2020, Safran University started an innovative project to scale their blended learning training. Safran’s L&D teams chose the 360Learning platform, which is geared towards collaborative learning and meets all of the requirements of their training challenges.

Working closely with 360Learning, Safran was able to:

  • Realignment of the training offer on strategic core topics of the group and at the same time mastering the challenges in connection with the internationalization and the “all-digital” reality
  • Put employees at the center of the learning process, largely thanks to the social and collaborative features of 360Learning
  • Turn saffron into a learning organization through continuous knowledge sharing

This project had some incredibly positive effects for saffron in 2020, including:

  • The publication of 5,000 courses
  • Courses were created on the platform by over 300 subject matter experts
  • There were over 40,000 active users. 136,000 hours of digital training were completed

Thanks to the peer-to-peer approach made possible by collaborative learning, internal experts as well as L&D teams are now using the authoring tools of the 360Learning platform to create learning paths internally and to exchange knowledge quickly.

With this collaborative learning solution, Safran takes a decentralized approach to its training programs. For social interactions (commenting, sharing, reacting), employees use the 360Learning platform to continuously create, share and review courses based on their expertise. This helps them achieve better learning outcomes by capturing institutional knowledge.


As these three examples show, solutions for collaborative learning offer a new way for all of us to face the current learning crisis, connect our subject matter experts with the learners and increase the learner engagement rate to over 90%. You can also simplify the process with employee training templates and other time-saving features by choosing the right collaborative training platform.

Are you looking for inside secrets to change attitudes towards online training and actively involve employees in the process? Download the eBook on How Collaborative Learning Raises Engagement Rates to Over 90% to learn how the collaborative approach breaks down barriers and maximizes your company’s L&D potential. Also, take the webinar to learn how collaborative learning can help you achieve over 90% course completion.


eBook version: 360Learning


360Learning is the learning platform that combines collaborative tools with the power of an LMS. We empower L&D teams to drive culture and growth through collaborative learning.

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