Canada Association of Tourism Employees

Studying Expertise Platform Options: The 5 Finest

What is a Learning Experience Platform (LXP)?

You are probably already familiar with your company’s Learning Management System (LMS). This is where your eLearning courses live, you sign up for an instructor-led course, or view your learning records. It is the system that automates many administrative tasks related to learning, e.g. B. reporting of course completions and assessment results. LMS have been around for more than 20 years and they are efficient at what they do, but learning is more than the formal programs like annual compliance training and onboarding.

Modern learning organizations use a variety of media such as collaboration and curation. Learners expect internal systems like Google to work and provide what they need, when and where they need it. Where does an organization go to support these experiences? Go to the Learning Experience Platform or LXP.

An LXP starts where an LMS ends. In the backend, they are the integration layer for multiple content sources including LMS, third party catalogs like LinkedIn Learning, and web resources like TED lectures and HBR articles. In the front-end, they make this content available intuitively and insert it into user-generated content to increase engagement and promote collaboration. With an LXP, you empower your employees by seamlessly integrating learning into their work flow, rather than isolating learning as a separate task that needs to be done in specific locations or at specific times.

Functions of the learning experience platform

Ready to find out more? Let’s examine the top five features to look for in an LXP.

1. Playlists

When you take a look at your learners’ digital music libraries and streaming platforms, their content is most likely organized into themed playlists. Anyone in the mood for an 80s headband jam session or the need to take to the streets with the windows down and classic rock blasting?

Why treat learning content differently? The multimedia content in your LXP (e.g. videos, articles, podcasts and traditional eLearning courses) can be broken down into thematic playlists, including role-specific content, product-specific content, or content aimed at specific learning groups. Playlists can be created by an administrator or even by the learners themselves and can be public or private depending on the settings of the creator. Go on!

2. working area

Workspaces are virtual communities where learners can interact with each other. Similar to forums or chat rooms, learners can engage in discussions by posting comments and questions, sharing files, “liking” each other’s posts, tagging each other, and generally benefiting from social learning [1] how they observe and model behavior in the workplace. These activities allow learners to share their knowledge with their peers and demonstrate their expertise. The social aspect of the workspaces (demonstrated by building relationships through the discussions and having users “like” each other’s contributions) serves as a positive reinforcement for employees who help each other and add useful content to the workspace.

Workspaces can be set up for each subset of learners, e.g. E.g. cohorts of new hires, people working in a specific role, or employees working in the same geographic region or office. By grouping your learners with their peers, you will help them build relationships and feel more connected with their peers.

3. recommendations

In addition to playlists, recommendations for learning resources in the LXP are another way of achieving the optimal user experience that is often found with popular streaming services. The last time you watched a series from your favorite streaming service, was there a prompt to watch a similar series next? LXP recommendations are based on the same premise. If your learner had a particular advantage, they may also benefit from a recommendation for something similar.

The latest LXPs include recommendation engines that promote a range of content based on categories like trends, related microlearning content (anything that can be completed in less than five minutes), and even courses and workspaces that will encourage learners based on their completion might be interested in history. Help your learners find content that suits their needs by using built-in recommendations.

4th User generated content

Do you have superstar subject matter experts in your work areas? Channel their knowledge by letting them create and share content with their colleagues. Formal learning such as eLearning courses, videos, and manuals offer tremendous value, but they run the risk of being both time consuming and expensive to create. Moment-of-need micro-learning in the form of user-generated content can provide learners with inexpensive but powerful resources through the LXP. Your organization and individual learners alike benefit when employees have the opportunity to build relationships and share knowledge, which is made easier by your LXP.

5. Content maintenance

Content maintenance [2] is the process of reusing, reusing, or recycling existing learning resources without taking your time, budget, or creating them from scratch. If you’re tasked with creating a program on a general topic that isn’t unique or specific to your organization, you can consider curating content instead of creating it.

For example, let’s say your leadership team hires you to create a leadership development program. If the podcasts by Brené Brown, Simon Sinek’s TED lectures, and articles from the Harvard Business Review spring to mind, don’t fret about having to come up with something equally effective on your own. Use existing content by combining these sources in your LXP into a playlist. Go a step further by recommending this playlist to a workspace and then encouraging learners to post reflections, answer discussion questions, and create their own content by sharing personal success stories. When you take full advantage of all that your LXP has to offer, the result is rich and meaningful learning experiences that really impact the performance of your learners and your organization as a whole.


In summary, the LMS still plays a role in hosting formal learning resources, but many modern organizations feel that their LMS alone is not enough to create impactful experiences. Dynamic, agile workplaces require dynamic, agile workspaces, and LXPs meet those needs by delivering innovative features that meet the needs of learners. LXP learning is no longer restricted to given sources and can be done naturally and organically through normal workflows. Experts have the platform to demonstrate their specialist knowledge, and all employees have the opportunity to exchange ideas and learn from one another. Whether you use curated content or create it from scratch, whether you assign formal learning experiences or encourage free flowing conversation, an LXP can create a real learning culture.


[1] Albert Bandura’s theory of social learning

[2] engagement


Kineo helps the world’s leading companies improve performance through learning and technology. We combine quality of learning with award-winning customer service and innovation. We’re here to meet your learning and performance challenges – and deliver results.

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