Canada Association of Tourism Employees

A Customized Studying Expertise Is The Norm

A personalized learning experience is the norm today

It is a known fact that personalization is an integral part of everyday life today. Whether it’s movie or music recommendations, food options or shopping, instant and personalized search results are the norm for everything. But this type of recommendation isn’t just limited to the consumer world.

In the area of ​​L&D, personalization is also bringing a revolution through advances in machine learning. Employees want learning that is specifically tailored to their needs, interests and goals.

In fact, personalized learning is an important mission for companies to incorporate into their L&D strategy, especially at this time when remote working (or in some cases hybrid working) is the way forward for most. According to a Monster survey, 69% of employees experience burnout while working from home. The more burnout employees experience, the lower the likelihood that they will get involved and thus be less productive.

Delivering a personalized learning experience through an LMS or LXP is a great way to get employees back on track regardless of their location. The employees look forward to this kind of learning. 80% of Gen Z, 79% of Millennials, and 77% of Boomers say they value personalized learning based on their career goals and skill gaps.

Best practices for personalized learning

Here are some best practices L&D teams can follow to incorporate personalized learning into learning programs:

1. Filter through learning and only offer the best

There is so much to learn, but the question is: is it all useful for every employee? Of course not! L&D teams should know how to get through the noise by filtering learning content and curating a learning experience based on the roles and needs of the employees.

It is also important to consult with employees and take into account their opinions, feedback and suggestions. This will help you understand whether the selected content pool is what the target learners need in their respective jobs. You also need to make sure that learning takes place in the workflow so that engagement doesn’t end after learners complete their required courses.

2. Take advantage of social learning

Managing learning plans along with work plans can certainly get stressful. Giving employees the opportunity to interact with their co-workers and co-workers in an informal setting is a great way to relieve stress. Even as you introduce personalized learning, you can encourage collaborative learning by providing forums and platforms for learners to interact with.

Interest groups, discussion forums, etc. can be useful ways to implement social learning. Through such channels, learners can share their key lessons learned from courses, interesting articles they have read, or recommend other online courses that have been assigned to them.

3. Create specific training paths

Another effective way to ensure personalization of your training initiatives is to offer learners specific training pathways that focus on their roles, industry, business needs, and more. Learners find this more relevant and useful. It will also increase their interest (and better engage them) when they realize that the courses they are investing time in will enhance their day-to-day work experience.

By creating specific personalized learning pathways, you can create learning content based on the department to which the learner belongs. This means that a sales representative can attend training on sales, while a human resources representative can view training on that topic.

4.Use the power of artificial intelligence (AI)

AI works very effectively in personalized training as it gives learners more control over their own learning. It helps learners determine the direction of learning they want to take rather than having to follow predetermined paths.

It integrates employee training into the workflow and starts tracking their workplace behavior to create personalized training content. It also gathers data to determine learners’ knowledge of specific skills, along which it develops an ever-evolving learning path for them.

5. Allow self-directed learning

Learners have a better learning experience when they can set their own pace. While as the L&D you are setting the general direction for learning, it is best to give the learner the steering wheel so they can get the much-needed focus.

An LMS is a great platform to automate courses and personalize learning through technologies like AI and machine learning. You can also introduce micro-learning formats to provide similar training.


At a time when employee training and retraining is a top priority for any business, personalized learning is hugely beneficial in making this happen. This is critical to creating a relevant and engaging learning experience for your learners. And the best time to make it a part of your learning strategy is now!

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